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Trust Center
A public list of the customer types and use cases the platform will not serve. Publishing it is the point — it shows the failure modes we have thought about and rejected.
Verassa evidence protocol
Evidence
01Screenshot, DOM, replay, and axe baseline captured before decisions.
Judgment
02Reviewer route, rationale, and owner stay attached to lower-confidence work.
Verification
03Re-scan records and disclaimers travel with reportable outputs.
Why publish this
Most companies do not publish what they will not sell. This one does, because the things this product refuses are exactly the things that corrupted the accessibility-overlay market.
If a prospect needs one of the use cases below, it is better that they learn it here than after a contract is signed.
The list
We do not integrate the scanner into overlay or compliance-theater products. Overlays are the failure mode this product exists to replace.
We do not sell a certificate or a badge claiming a site is compliant. The product reports posture and evidence; conformance is a qualified reviewer's attestation, not a purchase.
A defense documentation package is generated only when paired with real remediation activity: merged fixes, verified findings, or a dated remediation plan. Documentation without remediation is laundering, and the gate is enforced server-side.
We will not support presenting a passing scan as proof of compliance. A scan with no findings in scope is reported as exactly that, and nothing more.
The platform does not decide whether a specific individual accommodation is legally sufficient. That is a determination for qualified people, not for a scan.
We reserve the right to decline or terminate accounts that use deliverables as litigation evidence while ignoring the findings those deliverables contain.
Appeals
Edge cases exist, and a refusal can be wrong. A refusal decision is reviewable, and an appeal is handled by the advisory board rather than by the sales team.
The list above is not a marketing position that bends under pressure. It is a boundary, and the appeal process exists to apply it fairly, not to negotiate it away.
If you are unsure, ask before you buy. We would rather have that conversation early.